The volunteer application for Way Out West 2020 will open early next year.
Here you will find the answers to the most frequently asked questions. If there is any question you don’t find the answer to here you can contact [email protected]
When is WOW 2020?
The fourteenth edition of Way Out West will take place in Slottsskogen Aug 13-15 2020.
My favorite artist just cancelled, can I return the ticket?
Please note that your ticket is for Way Out West Festival, not for a specific artist. Artist cancellation is not grounds for refund. At a festival event, both the organizer and the audience should take into account that last minute changes are possible. This could be, for example, a popular artist canceling their appearance due to unforeseen difficulties not related to the festival organizer. Therefore, unfortunately we cannot refund ticket prices due to individual artist changes. We also hope that our audience understand this, and the fact that these changes are often sudden and independent of the festival organizer. This way of dealing with possible changes is in connection to the common ways of operation in the festival scene at large.
You must exchange your ticket for a wristband at the festival entrance at Linnéplatsen before you can enter the festival site or attend any Stay Out West shows.
The opening hours are:
Wed Aug 12: 12.00 am – 10.00 pm
Thur Aug 13: 11.00 am – 10.00 pm
Fri Aug 14: 11.00 am – 10.00 pm
Sat Aug 15: 11.00 am – 10.00 pm
Government guidelines for sound levels in Sweden recommend that persons under 13 years of age should not be exposed to the high sound pressure levels that can be experienced at festivals and concerts. You must be over 13 years of age to attend Way Out West. To enter the bar areas where alcohol is served, and all of the Stay Out West venues + Stage Dungen you must be over 18 years of age (it is a good idea to bring photo-ID if you are under 30).
It is not permitted to bring your own alcoholic beverages to Way Out West. For those of you over 18 there are bar areas serving alcohol on the festival site. Due to Swedish alcohol laws you are not allowed to take or consume alcoholic drinks outside of these areas.
Animals are not permitted on the festival site, so please leave your pets at home. We also ask you to show respect for the animals that call Slottsskogen home as they might not share your sense of humor.
Photographing for publication (be it print, digital or any other professional context) is not allowed without authorization from the festival. No authorization is needed when photographing for private use. As a private person you are allowed to bring cameras and lenses with a zoom of up to 55mm. You are not allowed to bring extra gear such as tripods, battery grips, etc. and it is not allowed to use flash. Filming and recording are not allowed though cellphones with built in cameras and video cameras are, of course, permitted.
Way Out West does not provide an area for camping and camping is strictly forbidden in Slottsskogen. If you’re in need of living arrangements during the festival please refer to Gothenburg’s existing selection of hotels, hostels and campsites. More information on living arrangements can be found here.
Cans, glass and plastic bottles
Empty plastic bottles are ok to bring so you can fill with water at the festival site.
Way Out West is a cash free festival. Bring your credit card or pay by Swish!
Crowd surfing and stage diving are strictly forbidden as it is a risk to your own and others safety. If you are seen crowd surfing or stage diving you will be asked to leave the festival.
Entering the site without a valid ticket or wristband
Anyone found on the festival site without a valid ticket or wristband will be removed from the festival. This is prosecutable offence and will be reported to the police.
It is not permitted to light fires or barbecues in Slottsskogen.
First Aid teams are stationed at all three festival stages. There are also mobile first aid teams patrolling the whole site.
Food and drink
There will be 4 bar areas at Way Out West that sell both alcoholic and non-alcoholic beverages as well as food. There will also be a number of food vendors outside the bar areas selling a variety of meals and snacks. A large percentage of the food is organic. Everything is vegetarian. You may not bring your own food into the festival site.
There are toilets and water faucets at the festival. Free drinking water is also available on site.
Car parking at the festival is only available for ticket holders with disabilities. We kindly ask you to walk or use public transport when you need to get around in Gothenburg.
The festival site and its perimeter are patrolled by security guards 24 hours a day. They are there for you protection and to help you if you should need it.
Selling merchandise & advertising
It is not permitted to sell goods or merchandise without prior agreement. It is also not permitted to put up posters or advertise on the festival site with without prior permission. Failure to obey these rules can result in fines.
Way Out West has four outdoor stages: Flamingo – the largest of the three outdoor stages. Azelea – the second largest stage (though not much smaller than Flamingo). Linné – the marquee stage. Dungen – the Red Bull Music stage. Höjden – the stage for for talks, film and intimate shows.
Stay Out West
When the last tone is played in Slottsskogen and the area becomes silent, the festival continues in venues all over central Gothenburg. It accelerates and moves on with concerts long into the morning hours under the Stay Out West flag. This is a chance to experience big artists on smaller stages with an atmosphere that feels like nothing else.
More information about this year’s Stay Out West venues will be announced shortly.
Everything you need to know about purchasing tickets can be found here.
Luger and Way Out West reserves the right for changes in the line-up and all billed performances both before and after the festival takes place. All tickets sold and apply to the festival itself and not for any specific artists or performances and thus cannot be refunded or reimbursed due to any changes in the line-up or other billed performances.
Please see our schedule for concert times for both the festival and Stay Out West club shows.
Tips & advice
Clothing: Please bring suitable clothing. If rain is forecast bring rainwear. The evenings can be chilly, so please bring something warm to wear even if the weather is hot.
Earplugs are for sale at the official festival merchandise tent.
Food and drink: It’s important to drink plenty of water during the day especially if it’s warm and you’re also consuming alcohol. It’s also easy to miss putting some real food in your stomach when you’re busy running around seeing all your favorite bands, so please, don’t forget to drink and eat regularly throughout the day.
Sunscreen can be a good idea if you’re out in the sun all day so bring some with you.
Where should I stand? It is often quite crowded the closer to the stage you get. If you’re not used to being at concerts it may be wise to stand a bit further back. Should you wish to stand close but avoid the crowd, the sides are always a safe bet. Please watch out for the people around you!
Traveling to and from Gothenburg
When at all possible we recommend taking the train to Gothenburg. More information on getting to and from Gothenburg can be found here.
Traveling within Gothenburg
Like any metropolitan area, Gothenburg has an efficient public transportation system that can get you to and from the festival site and just about anywhere else you need to go in the city. More information can be found here.
Please do not climb the trees on the festival site.
Umbrellas are not allowed at the festival. Unfolded umbrellas obstruct the vision of those behind you in the crowd, so please bring rainwear instead.
Wardrobe and storage units can be found outside the festival entrance.
Stay Out West is Way Out Wests club program (age limit 18+) that opens up in different areas/clubs around Gothenburg when the festival area in Slottsskogen closes. If you are over 18, these gigs are included in the festival pass. You can not buy a single ticket for Stay Out West only.
Please note that the clubs have limited capacity and you’re not guaranteed entrance. If there’s something you really don’t want to miss, come early. Bananpiren is the bigges Stay Out West-venue and has a large capacity. However – there are separate capacities at the different Stages, Magasin 105 (4500), Panama (1000), Honduras (1000), (Dungeon 750).
This year’s Stay Out West venues and opening hours.
BANANPIREN (Stages Panama, Honduras, Magasin 105 and Dungeon)
If you want to spend most of your Stay Out West nights at Bananpiren, we recommend you to buy our Transport Wristbands in the Info Tent. Our busses take you from Slottsskogen to Bananpiren and from Bananpiren to Gothenburg Central Station.
Going to Bananpiren, the busses leave from Rosengatan, by Linnéplatsen. They run every 5-10 minutes between:
Friday & Saturday: 22:30-01:00
Going from Bananpiren, the busses from Bananpiren to Gothenburg Central Station run every 5-10 min between:
Friday & Saturday: 01:00-04:30
Going by public transport?
You can travel to Stay Out West clubs Bananpiren, Pustervik, Musikens Hus and Oceanen via Public transport. Also, walking from Slottsskogen to Pustervik takes 15 mins. Walking from Slottsskogen to Musikens Hus and Oceanen takes 30 mins.
If you’re travelling by public transport, to get the most accurate travel suggestions, use Västtrafiks Reseplanerare.
Search for the following stops:
– Bus stop: Frihamnsporten
– Tram stop: Frihamnen
– Tram and bus stop: Järntorget
To Musikens Hus and Oceanen:
– Tram stop: Stigbergstorget
If you are traveling from another city or town in Sweden or Scandinavia we recommend that you take the train to and from Gothenburg. You can find train times, routes and book tickets at www.sj.se (Swedish Railways website). For those of you travelling from outside of Scandinavia you can find travel tips here: www.goteborg.com.
Slottsskogen is centrally located in Gothenburg and easy to reach both by walking and public transportation. We therefore recommend festivalgoers to use these means when getting around within the city.
For longer journeys in Gothenburg use the bus or tram. The nearest bus/tram stop is either Linnéplatsen or Marklandsgatan. Information and timetables can be found at www.vasttrafik.se/en or +46 (0) 771-41 43 00. Please note that you cannot buy tickets on buses or trams. These can be purchased from newsagents such as Pressbyrån, 7-Eleven or anywhere displaying the Västtrafik sign.
Information how to purchase SMS-tickets: www.vasttrafik.se/en
The only car parking at the festival is for ticket holders with disabilities. Please use public transportation or walk within Gothenburg.